Introduction
This Privacy Policy explains how Perfect India Trip (“TI”, “we”, “us”, or “our”) collects, uses, processes, and protects personal data. This policy applies to all users (“you” or “User”) who access, inquire about, or purchase any product or service through our website, mobile site, or other digital platforms (collectively called “Sales Channels”).
By accessing or using our Sales Channels, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platforms.
We value your privacy and understand the importance of responsible data handling. Therefore, we process personal information with care, transparency, and security.
Purpose of This Privacy Policy
We created this Privacy Policy to help you understand:
What personal data we collect
How we use and protect your data
With whom we may share your information
What rights you have under applicable data protection laws
We comply with all applicable laws and guidelines related to data protection and privacy.
Personal Data We Collect
We may collect the following information when you interact with us:
Basic and Contact Information
Name, gender, date of birth, and age
Address, email ID, and mobile number
Country of residence
Travel and Booking Information
Passport details and frequent flyer numbers (where required)
Hotel, flight, or tour preferences
Dietary or medical requirements (only when necessary)
Financial Information
Payment-related details processed securely through authorized payment gateways
Tax-related information, if legally required
Technical and Usage Data
IP address, browser type, language, and access time
Website usage data and analytics
CCTV footage at our premises
Recorded customer support calls
How We Collect Personal Data
Direct Collection
We collect information when you fill forms, make bookings, contact us, subscribe to newsletters, attend events, or visit our offices.
Indirect Collection
We may receive data from travel agents, partners, social media platforms, or authorized representatives acting on your behalf.
Public and Social Sources
We may collect limited information from public sources or social media if you choose to connect your account with us.
How We Use Your Personal Data
We use your information to:
Process bookings and reservations
Respond to enquiries and support requests
Meet legal and regulatory obligations
Improve our services and user experience
Send service updates, offers, and promotions
Personalize website content and communication
We do not sell or trade your personal data.
Cookies and Tracking Technologies
We use cookies to improve website performance and user experience. Cookies help us analyze traffic and remember user preferences. You can disable cookies through your browser settings if you wish.
Sharing of Personal Data
We may share your information with:
Group companies and trusted service providers
Legal and regulatory authorities
Payment processors and fraud prevention agencies
Business partners during mergers or restructuring
Third parties receive only the data required to perform their services and must follow strict data protection standards.
Data Security Measures
We protect your data using:
Encryption and secure servers
Restricted access controls
Regular system testing and audits
Staff training on data protection
Although no system is 100% secure, we continuously upgrade our safeguards to protect your information.
Data Retention
We retain personal data only as long as necessary for legal, operational, or contractual purposes. Once no longer required, we securely delete or anonymize the data.
Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent where applicable
Raise concerns with data authorities
We may request identity verification before processing your request.
Changes to This Policy
This policy is effective from 1 January 2020. We may update it periodically. Continued use of our website means you accept the revised policy.
